Terms & Conditions
Last Updated: August 6, 2026
Welcome to Aying’s Famous Pastillas. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue using our website.
1. General
These Terms apply to all visitors, customers, and users of the Aying’s Famous Pastillas website.
By placing an order or using our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
2. Products & Product Information
We strive to ensure that all product descriptions, photographs, pricing, and availability are accurate.
However:
- Product images are for illustration purposes only.
- Actual product appearance, packaging, and colors may vary slightly.
- Prices and product availability may change without prior notice.
- We reserve the right to discontinue or modify any product at any time.
3. Orders
By placing an order, you agree that:
- All information you provide is accurate and complete.
- You are authorized to use your selected payment method.
- Your order is subject to acceptance and product availability.
We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:
- Incorrect pricing
- Payment issues
- Suspected fraudulent activity
- Duplicate orders
- Product unavailability
If your order is cancelled after payment has been received, an appropriate refund will be processed in accordance with our Refund Policy.
4. Pricing & Payment
All prices displayed on our website are in Philippine Pesos (PHP) unless otherwise stated.
Payments are securely processed through trusted third-party payment providers.
We do not store your complete payment card or banking information.
5. Shipping & Delivery
Estimated delivery times are provided for reference only and may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Holidays
- Other unforeseen circumstances
Once your order has been handed over to the courier, shipping timelines are managed by the courier service.
Customers are responsible for providing an accurate shipping address.
6. Returns & Refunds
Please refer to our Return & Refund Policy for complete information regarding:
- Eligible returns
- Refund requests
- Damaged products
- Incorrect orders
- Exchange requests
We reserve the right to decline refund or return requests that do not comply with our policy.
7. User Accounts
If you create an account with us, you are responsible for:
- Keeping your login credentials secure
- Maintaining accurate account information
- All activities performed under your account
Please notify us immediately if you suspect unauthorized access to your account.
8. Intellectual Property
All website content, including but not limited to:
- Logos
- Product images
- Text
- Graphics
- Designs
- Icons
- Branding
- Website layout
is the property of Aying’s Famous Pastillas or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, or distributed without our prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Aying’s Famous Pastillas shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
- Use of the website
- Inability to access the website
- Product availability
- Website interruptions
- Technical errors
- Unauthorized access beyond our reasonable control
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim, where permitted by applicable law.
10. Privacy
Your privacy is important to us.
Please review our Privacy Policy to understand how we collect, process, store, and protect your personal information.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts in the Philippines.
12. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time.
Any updates will become effective immediately upon posting on this page, together with the revised Last Updated date.
Your continued use of the website after any changes constitutes your acceptance of the revised Terms.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Aying’s Famous Pastillas
📧 Email: support@bmwaresd.com
📞 Phone: +639664632634
📍 Address: 2nd Floor 704, 7th Avenue Unisite Subdivision,
City of San Fernando Pampanga, Philippines